Technical Support 1

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by: John Hamilton and Daniel Smith

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On-line Price: $49.50 (includes GST) Paperback package 292 5%Off Retail Price You save: $3.00 Usually Ships within 1 week. Prices can change...but we will email you and ask for your direction where there is an increase.	Retail Price: $52.50 Publisher: TERTIARY PRESS, Category: TECHNICAL SUPPORT Level: B/I ISBN: 0864581610 ISBN13: 9780864581617
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Technical Support 1 gives a comprehensive coverage of the maintenance of computer workstations and hardware upgrades. The text is based on the Windows 2000 operating system. Procedures for routine hardware maintenance are followed by a section on planning upgrades and installing a CPU, a motherboard, peripheral devices and memory. A section on fault finding discusses testing procedures, diagnostic tools and problem resolution. There is information on how to seek out technical information and how to repair faults with minimum disruption to the user.

      Written for ICAITS022B, ICAITS021B and ICAITS115A

                      Contents: Part 1: Maintenance ·Maintenance requirements; Performing system maintenance; Hard disk maintenance. Part 2: Upgrades ·Planning an upgrade; Preparing for a hardware installation; Installing internal devices. Part 3: Fault finding ·Fault finding; Testing and diagnosing faults: Diagnostic and reference tools; Finding solutions.