Management, 4e is designed for any introductory course in Management in undergraduate or postgraduate studies. This best-selling text demonstrates the real-world applications of management concepts and makes management come alive by bringing real managers and students together. As it successfully integrates the various functions of management, the book establishes a dialogue with managers from a variety of fields. This edition has been carefully revised to reflect current trends in management and presents the latest research studies in the field. In addition to describing management theories, the text includes many practical examples that illustrate the theories in action. The basic four-function approach has been retained, as have the content and features that have proven successful in previous editions of this best-selling text.
New To This Edition
NEW! Improved presentation of material on controlling. In order to streamline the presentation, reduce redundancy, and better integrate the concepts on the controlling function, we have combined material from two chapters in the previous edition (Chapters 18 & 20) into one integrated chapter providing an insightful and contemporary overview of the controlling function that managers perform.
NEW content on topics such as social responsibilities, knowledge management and corporate governance.
NEW! Increased coverage of environmental issues. Case studies look at topical issues such as plastic bags in supermarkets, James Hardy, and the mining industry.
NEW! Extended coverage of leadership. All examples on this topic have been updated.
NEW! Integrative cases studies can now be found at the end of each part. The case studies are usually 2-3 pages long and take a problem-solving approach.
NEW! To reflect the importance being placed on skills, we have included Skills Modules at the end of the text. The 21 key skills found in the Skills Modules encompass the four management functions, and provide students with a chance to build their management skills with the use of scenarios, examples and exercises.
NEW! Ethics exercises.
The highly publicised corporate scandals of recent years have re-emphasised the importance of managerial and organisational ethics. Thus, in addition to our Thinking Critically about Ethics boxes found in each chapter, we've added end-of-chapter ethics exercises that introduce students to current ethical dilemmas faced by managers.
NEW! The chapter-opening Learning Outline combines a chapter outline and the learning objectives so students see the material they're going to be covering in the chapter. Then, at the end of each major chapter section, students will find a Learning Review, in which they review the material they just read. Finally, at the end of the chapter, the Learning Summary summarises the important chapter material. This approach helps students focus their attention on the major issues within each chapter.
NEW! Now with OneKey. OneKey is Pearson's exclusive new resource for instructors and students giving access to the best online teaching and learning tools-all available 24 hours a day, 7 days a week. Whether you prefer CourseCompass, BlackBoard, WebCT or a Companion Website - OneKey means all your resources are in one place for maximum convenience, simplicity and success.
NEW! Students can access activebook, an interactive, online, digital book that completely integrates media resources with the textbook to enhance the student learning experience. Carefully integrated self-testing checks student understanding of the concepts they have just read, while instant feedback provides an interactive study guide to further learning. Additional print, audio, and video components create a dynamic learning environment.
Features and Benefits
The authors are committed to presenting management concepts in a lively and conversational style, with a careful blend of theories and examples. This, together with the attractive 4-colour design, will make the book very appealing to students.
Australasian and international examples and research have been integrated throughout the text, increasing the relevance of the material for readers.
The dominance of small-medium enterprises (SMEs) in Australia and New Zealand is recognised with the inclusion of material relevant to these enterprises as well as examples and data from large multinational corporations.
A brand new set of Australian videos, available to adopters of the text, feature local Australian managers and highlight the major management themes in the book.
Pedagogical Features:
Chapter opening story. Each chapter opens with a real case example and colour photograph about a manager, or an organisation, which relates to the particular content in that chapter.
In-text review quizzes. At several points throughout the chapters there are groups of questions addressing specific factual information covered in that section.
Key Terms are highlighted when they first appear and are defined in the adjoining margin. They are also grouped together in a glossary at the end of the book.
Thinking about management issues. Each chapter has five questions that are designed to get the reader thinking about management issues.
Working Together is a team based exercise that explores and builds on concepts and theories presented in the chapter. These are ideal for tutorials and discussion groups.
Each chapter has a case application and questions about the case. These allow the reader to assess whether they understand and can apply the management concepts discussed in the chapter.
Boxes in every chapter focus on particular issues and ideas relevant to management practice:
- Managers Who Made A Difference boxes focus on individuals who have demonstrated excellence in their application of management practices
- Managing From A Global Perspective boxes examine the increased globalisation of companies and show how practices need to be developed to ensure long-term survival of corporations
- Managing In An e-business World boxes look at the important issues facing managers as they attempt to effectively manage in an e-business world
- Managing Workforce Diversity boxes highlight current academic and popular business material that will help students begin to recognise the challenges and rewards associated with managing a diverse workforce
-Thinking Critically About Ethics boxes introduce students to pertinent and challenging problems, which managers attempt to resolve
- Managing In The Asia Pacific Region boxes focus on the importance of this region for Australian and New Zealand business
- NEW! Becoming A Manager boxes. To reinforce the already strong applications orientation, we have added a new, boxed theme in every chapter that provides suggestions for students on activities and actions they can do right now to help them prepare to become a manager. Each of these boxes includes Self-Assessment Exercises and PRISM.
Table of Contents
List of self-assessment exercises
Preface
About the authors
PART 1 - INTRODUCTION
1. Introduction to organisations and management
2. Management yesterday and today
PART 2 - DEFINING THE MANAGER'S TERRAIN
3. Environment and organisational culture: the constraints
4. Managing in a global environment
5. Social responsibility and managerial ethics
PART 3 - PLANNING
6. Decision-making: the essence of a manager's job
7. Foundations of planning
8. Strategic management
9. Planning tools and techniques
PART 4 - ORGANISING
10. Organisational structure and design
11. Human resource management
12.
Managing change and innovation
PART 5 - LEADING
13. Foundations of behaviour
14. Understanding groups and teams
15. Motivating employees
16. Leadership
17. Managerial communication and interpersonal skills
PART 6 - CONTROLLING
18. Foundations of control
19. Operations and value chain management
PART 7 - MAKING A CAREER IN MANAGEMENT
20. Career planning and development
SUPPLEMENTS
One Key with activebook.
Instructor's manual
PowerPoint slides
Computerised test bank
Australian videos
