*Upon request only. Please note that Australia Post only covers a selected number of postcodes for guaranteed next day deliveries. Please check with us if your postcode lies within the special zones. In all other cases we will ship by the fastest delivery method available.

†Every $120.00 spent qualifies for ONE free standard shipment. If multiple shipments are requested, the extra shipping charges will be applied (we will discuss it with you first, however). Express Post shipments for orders over $120.00 will attract a $3.00 Express Post surcharge..

Please note that our regular couriers are usually next day delivery couriers. If you require a same day delivery, you will have to organize for your own courier. Alternatively, we will be happy to recommend a courier service for you.

When can I expect my order to arrive?
If the order is received before 3pm (Mon-Fri) and all items are in stock, the order will be processed immediately and shipped it out the same day. The time of arrival depends on your nominated location and delivery type:

Australia Post Surface Parcel Delivery (to PO Box addresses, or if there is no one to sign for the parcel at home):

Courier (No PO Box Addresses allowed and a Signature is required upon delivery):

Location	Number of days
Sydney	Next business day
New South Wales outside Sydney	2 business days
ACT	Next business day
Melbourne and city suburbs	Next business day
Victoria outside Melbourne	2-3 working days
Brisbane and city suburbs	Next day delivery
Queensland outside Brisbane	2-3 business days
Adelaide and city suburbs	Next business day
South Australia outside Adelaide	5-6 business days

Note: For shipments to company addresses, it is strongly advised that you include the name of your company to assist in ease of delivery. You will always be advised via email about the approximate delivery time frame of your order.

What if I'm not home when the books are delivered?
If the carrier (default) is Australia Post, they will usually send you a notification card for you to pick it up at your local post office. Unfortunately, since we do not currently have an in-house courier, we are unable to accurately estimate the times that parcels will be delivered.

If you provide a business address, it will be delivered by courier during office hours and must be signed for. If it is a residential address and will not be at home, we can instruct the courier to leave the parcel on the doorstep (or other specified spot). Otherwise, the couriers will leave a calling card, so that you can call them to arrange an alternative time.

If you provide a residential address but prefer to have it delivered to a business address, please contact us by email sales@bookware.com.au or phone (02) 9922-6266 (or 1800-734-567 outside Sydney) asap, so that we can process the changes.